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Senior Relationship Manager - Pride in Diversity Sydney

09/04/2026
03/05/2026
Full-Time
Gadigal / Sydney
Relationship Management

ACON is Australia’s largest health promotion organisation specialising in community health, inclusion, and HIV responses for people of diverse sexualities and genders. Established in 1985, ACON works to create opportunities for people in our communities to live their healthiest lives.

We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.

Job Description

What’s Pride in Diversity you say?

Pride in Diversity is the national not-for-profit employer support program for LGBTQ+ workplace inclusion specialising in HR, organisational change and workplace diversity. Pride in Diversity publishes the Australian Workplace Equality Index (AWEI), Australia’s national benchmarking instrument for LGBTQ+ workplace inclusion.

Pride in Diversity has, since its launch in 2010, been providing advice, guidance and expertise to Australian organisations of all sizes, within all sectors, states and territories. Our mission is to support our member organisations in their pursuit of best practice LGBTQ+ inclusion and the attraction and retention of talent through the adoption of progressive inclusive policy, practice and behaviours.

Ok, so what’s the role?

The Senior Relationship Manager is a trusted advisor to some of Australia's largest and most well-known employers across all sector, with subject matter expertise in LGBTQ+ workplace inclusion. You will:

  • Provide proactive advice, guidance and support to the assigned membership portfolio, including but not limited to membership strategy development, policy and practice reviews, enablement and training, advice and guidance on analysis of member and sector survey data, as well as providing advice and guidance to members completing the Australian Workplace Equality Index (AWEI).
  • Proactively seek new membership opportunities, promoting the Pride in Diversity Program at every opportunity, seeking assistance as required to grow membership
  • Contribute to a strategic initiative or key divisional piece of work showcasing best possible strategic design, professional execution and collaboration with both subject matter experts and fellow colleagues; participating in governance meetings and providing progress updates and reports as required
  • Develop skills in the role of trusted advisor; build a strong strategic mindset; develop a consultative engagement mode of working with members alongside the ability to engage effectively with executive at all levels

Who are we looking for?

We're looking for someone with:

  • Knowledge and experience with LGBTQ+ workplace inclusion initiatives, including aligning activity and plans to strategic D&I goals.
  • Significant experience in a Relationship Manager role or similar, providing support to a diverse range of clients with a strong customer service focus.
  • Proven track record of effective training delivery within a corporate or government setting.
  • Exceptional people and service delivery skills, and the ability to maintain effective relationships with diverse stakeholders.
  • Strong organisational skills, who can work comfortably in a fast-paced, constantly changing and collaborative environment.

What else can we tell you?​​​​​

  • Salary: Commensurate with skills, qualifications and experience.
  • Location: ACON’s Gadigal (Surry Hills) office.
  • Hours and contract type: Full-Time (76 hours per fortnight), one-year fixed term contract. The role will require working flexibly including some evenings and occasional weekends.
  • Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
  • Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
  • Flexible working options.
  • Learning and Development Opportunities.

How can I find out more details and apply?

If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.

We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.

For more information on the role, please contact Chris Nelson, Associate Director, via email at cnelson@acon.org.au.

If you are ready to apply, please apply via the 'Apply' function at the end of this page.

We look forward to receiving your application.

Desired Skills and Experience

Essential:

  1. Proven experience in and/or understanding of LGBTQ+ workplace inclusion initiatives.
  2. Proven experience in or solid understanding of strategy development; in particular the alignment of activity and plans to strategic D&I goals.
  3. Significant experience in a Relationship Manager role or similar, providing support to a diverse range of clients with a strong customer service focus.
  4. Solid understanding of HR policies and practices, particularly as they relate to inclusive diversity practice.
  5. Proven track record of effective training delivery within a corporate or government setting.
  6. Superior verbal and written communication and presentation skills with high attention to detail. 
  7. Ability to travel nationally on a semi-regular basis to assist member organisations, often a week at a time.
  8. Accurate and timely recordkeeping.
  9. Ability to diplomatically and effectively liaise with a diverse group of people at varying levels of seniority.
  10. Demonstrated organisational skills, including managing time, setting priorities and ensuring deadlines are met.
  11. Exceptional people and service delivery skills with ability to deal with difficult situations diplomatically as required.
  12. Ability to work comfortably in a fast-paced, constantly changing environment where jobs may overlap and team collaboration and engagement is essential.
  13. Professional representation of the company and members you represent at all Pride in Diversity events, include celebratory and social.

Desirable:

  1. Professional qualification in HR, Learning & Development, Organisational Development or Organisational Psychology highly valued.
  2. Experience working with Pride in Diversity or a comprehensive understanding of the program offerings.
  3. Current driver’s licence.
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